Family photo rescue, at home
Every last photo: found, saved and kept safe.
A broken laptop or a lost phone shouldn't cost you your family photos. We will come to your home, gather every one, from old cameras, phones, computers, memory cards and albums, and keep safe copies for good.
Wherever your photos are hiding
Most families have photos in a dozen places, and some of those places are slowly failing. We bring our own equipment, and we install nothing on your devices.
- Old cameras
- Memory cards
- Phones and tablets
- Computers and laptops
- CDs and DVDs
- Prints and albums
How it will work
You don't need to know anything about computers. We do the work, and we explain everything in plain English.
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We visit you
At a time that suits you, we copy the photos from your devices and scan your prints, there at your kitchen table.
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We keep safe copies
Your photos go into your Vault: two locked copies, kept in two different places, never connected to the internet.
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You look, we restore
Browse your collection online whenever you like. If you ever lose photos, we come back and put them on a new device for you.
Why one copy is never enough
Computers fail without warning, phones get lost, and prints fade in the loft. You keep important papers somewhere safe, and photos deserve the same care. Experts call it the 3-2-1 rule.
- 3copies of every photo
- 2different ways of keeping them
- 1copy kept away from your home
Questions people ask
When do you open?
Soon. We are getting ready to visit our first families. Leave your email address and we will write to you once, when you can book a home visit.
Do I need to know anything about computers?
No. We do all the work, with our own equipment, and we explain everything in plain English. We install nothing on your devices.
My old phone or laptop no longer works. Can you still get the photos?
Often, yes. Photos usually survive on a device long after it stops working, so please keep old phones, cameras, laptops and memory cards until we have looked at them.
Where are my photos kept?
In your Vault: two locked copies, kept in two different places, and never connected to the internet. You can look at your photos online whenever you like, and the originals stay in your Vault.
Keep those old phones and memory cards
Even if they no longer work, the photos on them can often be saved. Put them somewhere safe, and we will let you know as soon as we can come and look.
Found, saved and kept safe.